Three days of buy & sell action, learning and networking for jewelers & wholesalers.

2:00pm - 4:00pm (ADD-ON)

Nascar Hall of Fame group outing
https://www.nascarhall.com/

5:00pm - 7:00pm

204 N Tryon St - VIP Attendees Only

204 North Kitchen and Cocktails

8:45am

Charlotte Ballroom - F, G, H - Foyer - VIP Attendees Only

Registration & Badge Pick-Up

9:00am - 10:30am

Charlotte Ballroom - F, G, H - VIP Attendees Only

NETWORKING BRUNCH & LEARN: The Jewelry Business Post-Covid

Covid-19 has had a lasting impact on organizations everywhere. This brunch will offer attendees the opportunity to meet with others over good food and coffee, and hear from other business owners and jewelers on some of the major impacts of Covid on their businesses, and what they're doing to successfully navigate these changes. The brunch will feature Lightning Talks - short, 5-minute presentations - from different perspectives, with the goal of sharing insights and sparking thoughtful conversation.

Lightning Talks:
• Security for Jewelry Businesses - Greg C Holland-Merten
• The Importance of Relationships - Brad Huisken
• How We Grew Multi-Channel Revenue - Sherry Frantz
• How to Downsize Your Business Without Downsizing Your Profit - Jack Levenson & Christine Anzell
• Handbags are Sexy! - Graham Wetzbarger
• The Power of Your Story - Jennifer Shaheen

10:30am - 11:30am

Charlotte Ballroom - F, G, H - VIP Attendees Only

SEMINAR: Reviewing & Optimizing Your Marketing Channels
Jennifer Shaheen | Technology Therapy Group

If it's been a while since you did a marketing channel audit, you're in the right place! Join us as we walk you through how to review your marketing channels and give you practical steps to optimizing them. Step away from this training with the tools you need to improve the customer experience, increase conversions, and enjoy more business growth.

Key takeaways:
• Understand what channel optimization is
• Know what to look for when reviewing your marketing channels
• Learn how to better optimize your channels to expand your impact

11:30am - 12:30pm

Charlotte Ballroom - F, G, H - VIP Attendees Only

PANEL DISCUSSION: Security Issues, Tips & Best Practices
Greg C Holland-Merten | HMH Consultants
Darren Norris

Crimes against jewelers have been on the rise, and now it is more important than ever to be aware, informed and prepared. This panel will focus on current issues and best practices on how to best protect yourself and your business against crime, theft and cyber crime.

12:30pm - 2:00pm

Lunch Break

2:00pm - 2:30pm

Charlotte Ballroom - F, G, H - VIP Attendees Only

SEMINAR: How to Avoid Getting Fooled by Lab Grown Diamonds
Alex Kessler | Sy Kessler Sales, Inc.

This seminar will share insights on how to protect yourself against unknowingly buying or selling lab grown diamonds, including taking in repair jobs that may include lab grown diamonds. This is so important considering not only the financial aspect, but also the potential negative impact to a jeweler's reputation. Attendees will learn about the latest and most reliable lab grown diamond detection technology, and how to separate lab grown diamonds from natural earth mined diamonds.

2:30pm - 3:30pm

Charlotte Ballroom - F, G, H - VIP Attendees Only

SEMINAR: All That Glitters is Not Gold - Counterfeits in Luxury Resale
Graham Wetzbarger | Luxury Appraisals & Authentication

Speaker Graham Wetzbarger will outline the state of the luxury resale market, the impact of counterfeiting on the jewelry, watch, and accessory sector, and how to protect your business and customers from fraud.

3:30pm - 5:00pm

Charlotte Ballroom - F, G, H - VIP Attendees Only

SEMINAR: The 5 Silver Bullets to Productivity Improvement
Brad Huisken, IAS Training

Brad Huisken will lead participants through a fun, motivational and educational seminar on how to effectively manage your people to increase productivity. Numbers and statistics don't lie - People do what you inspect not necessarily what you expect. This seminar will unlock the mystery of what you need to inspect and how to empower your staff to run the business the way it should be, and why some companies are fun and productive places to work and others are not.

7:00pm - 10:00pm

Uptown Ballroom - VIP Attendees Only

Dinner Event - Join in for a fun evening with good people and good food!

10:00pm - 12:00am

Presidential Suite - VIP Attendees Only

Hospitality Suite

8:00am - 10:00am

VIP Attendees Only

Trade show floor open to exhibitors & VIP attendees
Coffee & breakfast served

10:00am - 6:00pm

TRADE SHOW OPEN TO ALL ATTENDEES

1:00pm - 2:00pm

VIP Attendees Only

Lunch